Orders
Send your secured order to RB Racing on a 24hr /
7 day basis. All orders are custom built to your
specifications as to finish, style, or custom features. If you
have any questions at all call 310 515 5720 or 310 532 4116.
We do not stock finished exhausts.
RB Racing accepts VISA, MASTERCARD and American
Express. Active Duty and Prior Military Service 10%
discount. 3 Digit Security Codes for credit card sales
are required. 4 digit codes for American Express.
Shipments are made via UPS, FedEx, or via the US
Post Office depending on your location. Most shipments are
made vis FedEx Ground. International shipments are made via
the Postal system or FedEx Door to Door Economy Air. If you
have an established Fed Ex account we can ship on your
authorization. We do not do C.O.D deliveries. Shipments to
Canada are through the Postal System.
We build most parts to order at the time you order. Allow time for manufacture and finishing plus shipping time at the time you place your order.
You will receive an automated "Thank You" page and an e-mail conformation for this online order submission.Exhaust Orders and Payment:
You can order at anytime or call. If there are any questions
about the order we will call you to confirm specific details
such as year and model number as well as details like Oxygen
sensor type, wider tires, master cylinder location custom
frames and the like. You must provide Credit Card details at
the time of order either on this Secure SSL page or when
you call. Basically, do not
order unless you can immediately pay or pay when we schedule
the exhaust for outside finishing. People tend
to disappear when it comes time to pay...for various reasons.
All private parties
and Independent Shops must provide Credit Card information at
the time of the order. Franchised Harley-Davidson Dealers can
provide credit card details at the time of shipment.
Exhaust Shipping Costs: Paid
separately
via Credit Card at time of shipment, typically two weeks after
parts have been sent for finishing. We do not know actual
costs until the part is in the box, packed, sealed, and run
through the FedEx system for the shipping and insurance
amount. Prices vary due to weight, box dimensions, and
destination.
In general, shipping
within the Continental United States (not Alaska and Hawaii)
via FedEx Ground runs $50.00 to $90.00 depending on the size
and weight of the box. We only ship Postal to Canada due to
issues related to payment of customs duties, which runs about
$150.00 US. We deliver the boxes to FedEx and the US Post
Office once a day.
Overseas: FedEx Economy Air Door to Door delivery (Great Rates System). We have to negotiate for the best day/rate which runs $250.00 or more. Some foreign locations can be shipped US Postal Air for the mid $150.00 range. Some foreign customers have freight forwarders and or their own FedEx account. We do not ship UPS.
It is generally
better, on international orders, to order two exhausts as this
cuts the shipping costs.
Serialization / Database: All parts of our exhaust systems, including heat shields, are serialized for order and part numbers. This way we know who ordered the system, when it was sold, and what the part was made for. We keep a database on all orders with complete details about the part when it was originally shipped.
Please Note:
Items can only be returned if they have not been installed or
used. There is a 15% restocking fee and the customer is
responsible for the return shipping. Emergencies happen and we
accept returns only if the parts have not been installed or
used. By submitting an order you accept
these terms. Why the fee? Well, with the complexity of
finishes and 450 parts numbers we may sit on the returned part
for years.
California Customers Emission Notice. Basically 2008 and later 2-1 exhausts that replace the Cat are not for sale or resale in California.
Required information is in red.
Please
Note: We must have your exact Credit Card Billing
Address for security reasons. We can ship to a different
address but we need the Billing Address.
On submitting
via the order button you will see a "Thank You" Screen and
also will receive a E-Mail confirmation.