Orders
Send your secured order to RB Racing on a 24hr / 7 day basis. All orders are custom built to your specifications as to finish, style, or custom programming/calibration. Simply fill out the form and submit your order.
(Safari) (Firefox)
This page is on a secure server. RB Racing will not distribute your email address to anyone.
RB Racing accepts VISA, MASTERCARD and American
Express. Active Duty and Prior Military Service 10% discount.
3 Digit Security Codes for credit card sales are required. 4
digit codes for American Express.
Shipments are made via UPS, FedEx, or via the US
Post Office depending on your location. Most shipments are
made vis FedEx Ground. International shipments are made via
the Postal system or FedEx Door to Door Economy Air. If you
have an established Fed Ex account we can ship on your
authorization. We do not do C.O.D deliveries. Shipments to
Canada are through the Postal System.
We build most parts to order at the time you order. Allow time for manufacture and finishing plus shipping time at the time you place your order.
You will receive an automated e-mail conformation for this online order submission. Due to the complexity of dealing with over 400 exhaust part numbers and three different finishes and options we are not able to give daily or periodic updates as if you were dealing with a warehousing operation like Amazon. We are for the most part a build to order manufacturer and it takes time to schedule, build and finish the parts. Daily tracking of order progress is not possible as parts may be in chroming, coating, fabrication, polishing or even several places at once.
Exhaust Orders and Payment:
You can order at anytime or call. If there are any questions
about the order we will call you to confirm specific details
such as year and model number as well as details like Oxygen
sensor type, wider tires, master cylinder location custom
frames and the like. You must provide Credit Card details at
the time of order either on this Secure SSL page or when
you call. You will be
charged when the exhaust heads for outside finishing
as this locks your custom order into a Chrome, Silver Ceramic
or Black Dual Coat Ceramic finish. As all orders are custom
they must be paid for at that time. It takes typically ten
working days to schedule and make the part and then the
parts are grouped and taken for outside finishing.
E-mails to RB Racing
saying you want something is not an actual order. Either order
online or call in your order. All private parties and
Independent Shops must provide Credit Card information at the
time of the order. Franchised Harley-Davidson Dealers can
provide credit card details at the time of shipment.
Exhaust Shipping Costs: Paid
separately
via Credit Card at time of shipment, typically two weeks after
parts have been sent for finishing. We do not know actual
costs until the part is in the box, packed, sealed, and run
through the FedEx system for the shipping and insurance
amount. Prices vary due to weight, box dimensions, and
destination. In general, shipping within the Continental
United States (not Alaska and Hawaii) via FedEx Ground runs
$50.00 to $90.00 depending on the size and weight of the box.
We only ship Postal to Canada due to issues related to payment
of customs duties, which runs about $150.00 US. We deliver the
boxes to FedEx and the US Post Office once a day.
Overseas: FedEx Economy Air Door to Door delivery (Great Rates System). We have to negotiate for the best day/rate which runs $250.00 or more. Some foreign locations can be shipped US Postal Air for the mid $150.00 range. Some foreign customers have freight forwarders and or their own FedEx account. We do not ship UPS.
It is generally
better, on international orders, to order two exhausts th
halve the shipping costs.
Order Status: We get
lots of phone calls asking for "Order status"...This just
slows the process down. People politely ask "How is it
going"...in reality they just want their parts "Now".
Politeness tends to fade quickly with some people. These days
with smart phones in everyone's hands, we get bombarded with
"order status" e-mails when people have a mental moment of
boredom in their screen-filled days.
Your parts can be in
fabrication, in post-polishing or can be scattered in three
different directions at once like chromers, coaters, or in
final assembly. We only can give a realistic estimate of
completion i.e. shipping when all the parts sent for outside
finishing. Typically, when parts return from outside
finishing, they are shipped in that week or the beginning of
the next week as we have to gather up all the hardware and put
the parts back together in the same order they were made
including heat shields and specialized mounting systems.
Please Note: Items can only be returned if they have not been installed or used. There is a 15% restocking fee and the customer is responsible for the return shipping. Emergencies happen and we accept returns only if the parts have not been installed or used. By submitting an order you accept these terms.
California Customers Emission Notice. Basically 2008 and later 2-1 exhausts that replace the Cat are not for sale or resale in California.
Required information is in red.
Please
Note: We must have your exact Credit Card Billing
Address for security reasons. We can ship to a different
address but we need the Billing Address.
On submitting
via the order button you will see a "Thank You" Screen and
also will receive a E-Mail confirmation.